OFFICE AUTOMATION

he core of the Indecs system is an office automation framework that manages tasks and processes.
The next layer is the business functions that support the specific tasks of debt management. The system has been designed to be as efficient as possible in this respect.

In addition to these there is the integration layer, which provides the connection to other business and technical systems.

functions

Main functions of the office automation framework:
✔ Access management
✔ Logging
✔ Process management
✔ Queue management
✔ Event logs
✔ Document management
✔ Management information system

BUSINESS functions

The main business functions:

 

✔ Writing Letters
✔ Filing
✔ Sending SMS
✔ Incoming And Outgoing Calls
✔ Payment By Installments
✔ Payment Orders
✔ Enforcement
✔ Auction
✔ Liquidation
✔ Contract Records
✔ Calculations
✔ Bank
✔ Suppliers
✔ Customers
✔ General Ledger Dispatch

integration

The most significant integration points are:

 

✔ Ad
✔ Filing
✔ Mailing
✔ Call centres
✔ Khr
✔ Viekr
✔ Mokk
✔ Entrepreneur portal
✔ Electronic signature
✔ Data warehouses

 

GOALS

From a business perspective, Indecs achieves the following objectives
Type of management
Collection phase
Debt types
Channels of communication
Legal procedures
Workflow management
Task lists

Own claims
Management on a contract basis

Soft collection
Legal collection
Credit
Service
Penalty, surcharge, liquidated damages
Letter
E-mail
SMS
VIEKR
Entrepreneur portal
Payment Warrant
Enforcement
Suspension
Auction
Lawsuit
Bankruptcy
Liquidation
Final settlement
Built-in state machines
BPMN2 workflows
Customized lists
Shared lists

INDECS MODULS

Doc management
Anonymisation
BV calculator
Payment requests
Bulk mailing
Office automation
Bulk signing
ePOST