The core of the Indecs system is an office automation framework that manages tasks and processes.

The next layer is the business functions that support the specific tasks of debt management. The system has been designed to be as efficient as possible in this respect.

In addition to these there is the integration layer, which provides the connection to other business and technical systems.

Main functions of the office automation framework:

  • access management, logging, process management, queue management, event logs, document management, management information system

The main business functions:

  • writing letters, filing, sending SMS, incoming and outgoing calls, payment by installments, payment orders, enforcement, auction, liquidation
  • contract records, calculations, bank, suppliers, customers, general ledger dispatch

The most significant integration points are:

  • AD, filing, mailing, call centres, KHR, VIEKR, MOKK, Entrepreneur Portal, electronic signature, data warehouses
From a business perspective, Indecs achieves the following objectives
    Type of management
    Collection phase
    Debt types
    Channels of communication
    Legal procedures
    Task lists
    Workflow management
    Own claims
    Management on a contract basis
    Soft collection
    Legal collection
    Credit
    Service
    Penalty, surcharge, liquidated damages
    Letter
    E-mail
    SMS
    VIEKR
    Entrepreneur portal
    Payment Warrant
    Enforcement
    Suspension
    Auction
    Lawsuit
    Bankruptcy
    Liquidation
    Final settlement
    Customized lists
    Shared lists
    Built-in state machines
    BPMN2 workflows